Our Most Common Inquiries
HOW MUCH DOES SHIPPING COST?
Shipping costs vary between products and shipping methods – the cost of delivery would generally be between 8 and 20 euro.
The exact shipping costs is calculated at checkout so there won’t be any hidden charges
WHAT IS THE MINIMUM ORDER?
There is no minimum order
WHAT IS THE RETURN POLICY?
Items can be returned and exchanged within 14 days provided it is undamaged and in its original packing – If an exchange is not possible then a full refund will be applied again provided it is undamaged and in its original packing
WHERE DO YOU DELIVER TO?
We deliver all over Ireland, UK and the rest of Europe
DO ALL OF THE DEVICES REQUIRE A SIM CARD
Not all of the devices require a SIM card but the handheld devices do.
The permanent alarms can work off your existing telephone line or a sim card
CAN YOU SUPPLY THE SIM CARDS?
Yes we can supply each device with either a Pay as you go sim card for each network or I can supply a bill pay depending on your requirements.
DO I NEED TO SET UP A BILL PAY SIM CARD OR WILL PAY AS YOU GO BE OK?
You do not need a bill pay account to operate the devices – a pay as you go sim card will work however top ups will need to be made periodically in order to ensure the device works
WHO SHOULD USE THESE DEVICES?
These devices are ideally suited to lone workers, farmers working alone, elderly and children.
The devices cover a range of functions and have different specifications so please contact us if you are in doubt as to the best device for your needs
WHAT DO THE ALARMS DO?
All of the alarms consist of an alarm system with an emergency, SOS or panic button that can be pressed in order to activate the alarm – some of the devices also come with fall detection so should the person fall and become unconscious the alarm will still activate. At that point the alarm will contact the designated number either by text or call and notify them of the alarm –
The devices that have GPS will issue a google link allowing the receiver of the text to see exactly where the emergency is taking place for example
They can also be linked to a call centre to deal with the emergency